- What personal information is collected from your use of www.X1Fuel.com, as well as how that information is used and with whom that information may be shared;
- What choices are available to you regarding the use of the information;
- The security procedures in place to protect the misuse of your information; and
- How you may correct any potential inaccuracies in your information.
Information, Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily provide to us via e-mail or through other direct contact from you. We do not and will not sell or rent this information to any other person or entity.
We will use the information you provide in order to respond to you and the reason you have contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request (such as to ship your order) or to monitor, improve, and enhance your experience with using our website. Websites such as Google and Facebook provide services we utilize to perform these valuable enhancement and improvement features, but the sharing of your information for the utilization of these services only extends to your basic contact information. Again, we do not and will not rent or sell your information to any other person or entity. Period.
In order to process an order for you, it is necessary for us to request some information from you through our order form, such as your name, shipping address, credit card number, and expiration date. This information is used for billing purposes and to process your order. If for some reason we are having trouble processing your order, we will use this information to contact you and verify your order with you.
When you visit websites from your computer, the web servers utilized by those websites create small packets of information regarding your visit to the website. These small packets of information are known as “Cookies.” The websites you visit use these cookies to monitor your activity while visiting the website, such as which pages you visited and which links you accessed, and to record information about you. With this information the websites can provide customized features to you in the event you return, thereby enhancing your experience with those websites.
There are two different types of cookies utilized by websites. The first is what is known as a “Session” cookie. A session cookie temporarily records a small amount of information in your internet browser’s memory, but this information expires and is destroyed when you close your internet browser. The second type of cookie is known as a “Persistent” cookie. Persistent cookies save the small amount of information created by your visit to a website to your computer’s hard drive and in the event you re-visit a website, your computer accesses the persistent cookie. Persistent cookies allow a website to understand what your interests were the last time you visited the website, and uses that information to enhance your experience with the website.
We may use both Session and Persistent cookies on our website in order to enhance our users’ experience with www.X1Fuel.com. By doing this we are able to offer specific promotions or company information to you based on your previous orders and interests with X1 Sports Nutrition. For example, if you were interested in a specific product we offer, we could use your information from your visit to our website to send you a special offer for that product or invite you to try a related product you may have been interested in but were unaware that we also offer. Our goal is that by using this information we can optimize your experience with our website by catering to your interests. We also want to use this information to help us make improvements to our website where necessary.
Surveys & Contests
From time to time, our website may request information from you in the form of surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and disclose the requested information. The information requested by these surveys or contests may include your contact information (such as your name and shipping address) and your demographical information (such as your zip code and age level).
The contact information you provide through our contests will be used by us in order to notify winners and award prizes. The information you provide through our surveys will be used by us to monitor and improve the use and satisfaction of our website, as previously discussed above.
Some of the surveys we utilize to monitor and enhance our website and our customers’ experience with our website are interactive surveys which ask you for certain personal information in order to join discussion forums, blogs, and other interactive X1 Sports Nutrition community features such as signing up to receive e-mail notifications or newsletters. When you participate in one of these activities, the information that you provide may be visible to other web users of www.X1Fuel.com. Any information you provide will be protected to the extent permissible under the Freedom of Information Act and Privacy Act.
In order to protect your personal information, we maintain and destroy all electronically submitted information according to the principles of the Federal Records Act and the regulations and records schedules of the National Archives and Records Administration. It is also possible that some of the information you provide to us through our website may be subject to the Privacy Act and the Freedom of Information Act. You can review your rights regarding your information by visiting the Freedom of Information Act homepage at www.gsa.gov/portal/content/104389.
Information Involving Children
Although X1 Sports Nutrtition does not specifically market to children under the age of thirteen (13), we care and are concerned with the privacy of child web users. Thus, X1 Sports Nutrition fully complies with the Children’s Online Privacy Protection Act of 1998 (COPPA) and all provisions and regulations prescribed by COPPA.
X1 Sports Nutrition does not knowingly contact, solicit, record, or collect personal information from children under the age of thirteen (13), and in the event we discover that we have been defrauded or deceived into collecting such information, we will either immediately use that information to obtain parental consent or completely destroy the information collected. If you believe that we have received personal information from children under the age of thirteen (13), please e-mail us using the e-mail address at the bottom of this Policy to let us know so that we may take appropriate action.
Social Medial and Third-Party Websites
Please be aware that we are not responsible for the content or privacy practices of other websites. We encourage you to keep this in mind when you leave our website and also review the privacy policies of any third-party website should you decide to visit and use same. These other websites may also collect personally identifiable information.
The privacy policies of the social media platforms and websites we utilize to grow the X1 Sports Nutrition community are listed below and may be accessed by clicking on the included hyperlink.
Google Plus https://www.google.com/policies/privacy/
General Security and Options
We take your personal information quite seriously and understand that you do too. Thus, you may choose to decline any future contact from us at any time. Also, you may e-mail us using the e-mail address provided at the end of this Policy at any time in order to:
(1) See what information of yours we have collected;
(2) Change or correct any information we have for you;
(3) Direct us to delete any information we have for you; and/or
(4) Identify any concern you may have regarding our use of your data.
We also take several precautions to protect your information. When you submit sensitive personal information to us through www.X1Fuel.com, your information is protected both online and offline. Wherever we collect this information (such as your credit card data), we encrypt and securely transmit this information to our servers. You can verify our secure methods by looking for a closed-lock icon at the bottom of your internet browser or for looking for “https” at the beginning of the website at the top of your internet browser.
While we utilize encryption to protect the information you submit online, we also take serious steps to ensure the protection of your information offline. Only X1 Sports Nutrition employees who are required to access your information to perform a specific job (such as billing a customer or providing customer service) are granted access to your personal information. Even further, the computers and servers where we store your information are kept in secure locations and environments.
We hope you enjoy your visit to www.X1Fuel.com, and we appreciate your support and involvement in the X1 Sports Nutrition community!